I have some window balances that need replacing

Purchasing Agent from Vista, CA
They are for a non-tilt window.  The Stamp #'s are 26-6 and 28-6 
The balance in the photo is of the 28-6.
I am looking for 10 of each.  What is your best price?
Thank you, Jason
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Purchasing Agent from Vista, CA
I forgot to send the balance ends in the first picture,
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Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

Thank you for contacting us. We're happy to help with this. Your balance configuration isn't something we stock but we can still assist via custom order. Can you show us a photo of the metal clip attached at the end of the pulley cord? Are the 26-6 and 28-6 stamped balances used in the same window? Can you confirm that both balances are the same configuration, other than the length and stamp? 

Lastly, the metal channel lengths for our replacements will be 26-5/8" and 28-5/8" long. Custom orders are nonrefundable and we cannot promise our balances will work if the length differs. We recommend you check just to be safe. 

Once we have those details, we can draft a price quote. 

Purchasing Agent from Vista, CA
The 2 sizes of balances are for different windows.   Didn't see any clips.  Or, are you talking about the metal clips at the top of the window?
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Emily
Emily from SWISCO
SWISCO
Expert

Thanks for confirming! No, not the take out clips. The clip in question looks like it snapped off based on this new photo. I'm afraid that's a very important detail so we won't be able to move forward without it. You'll have to use an undamaged balance with an intact clip as a reference. 

Purchasing Agent from Vista, CA
I am heading there later today. I'll see what I can do. Thank you ? 
Purchasing Agent from Vista, CA
Success!!!
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Emily
Emily from SWISCO
SWISCO
Expert

Awesome! I appreciate you getting that for us. I will email you a purchase link and price quote for (10) balances with the 26-6 stamp and (10) with the 28-6 stamp that you can use to place an order on our website. There is a 5-6 week lead time as well.

Please note that both of the balances will have the same configuration, other than the length and stamp. If you have any doubts that they differ from one another, we recommend you confirm before placing your order as custom orders are nonrefundable. 

I'll be here if you have any questions! 

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