I need (2) replacements but need your help idendifying...

A home owner from Palm Springs, CA says:
Hello, I have attached 3 pictures for you to help me identify which one I need. I'd like to order (2) of them right away. If these work then I plan on ordering more of them at different sizes.

These are 1/2 inch wide and a hair under 28-inches long.

Thanks for your help,
User submitted photos of window balances.
Profile picture of Tom
Tom from SWISCO responded:
Hey, thanks for posting. I've narrowed this down to two possible channel balance Series: either our Series 380 or our Series 385 balances.

Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 380 uses the 15-005 while the Series 385 uses the 15-004. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.
15-004 and 15-005
A home owner from Palm Springs says:
Hi Tom, thanks for your feedback. Looks like i have the 15-004. I will place and order for (2) of these.

Best Regards,
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)