I need a new channel balance

A home owner from Southern California says:
I've attached some pics to show the part that I need. The length of the part is 27 inches and the width .5 of an inch.
Thumbnail of the uploaded file named 20211215_165131.jpg
Thumbnail of the uploaded file named 20211215_165127.jpg
Thumbnail of the uploaded file named 20211215_165122.jpg
Thumbnail of the uploaded file named 20211215_152722_HDR.jpg
Thumbnail of the uploaded file named 16396160887718187833896905388864.jpg
Profile picture of Bob
Bob from SWISCO responded:

This appears to be either an S380-27 or S385-27. The only difference between these two balances is the depth of the bottom nylon shoe, or the 'heel-to-toe' measurement, so compare both with your old hardware to see what matches best. For a new stamp option choose 2640. 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.