I need a replacement

A handy person from Pennsylvania says:
I need a replacement for this please.
Thumbnail of the uploaded file named 15957041371561630024505665136654.jpg
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Tom from SWISCO responded:

Sure! Looks like you just need a new pivot shoe. I recommend our 15-192, which is designed for Certainteed windows. Look it over and let me know if you had any questions.

A handy person from Pennsylvania says:
Pivot shoe doesn't look like the whole assembly. What is the whole assembly called
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Tom from SWISCO responded:

The whole assembly isn't sold as a kit, the individual components are all sold separately. If you need more than the shoe, then we can also offer the Series 170 coil spring, 15-156 cover, and 15-157 drum. The video below will also show you how all these parts work together.

SWISCO S170 and S171 Coil Balance Assembly
SWISCO S170 and S171 Coil Balance Assembly
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
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