I need a replacement

A handy person from Pennsylvania says:
I need a replacement for this please.
Thumbnail of the uploaded file named 15957041371561630024505665136654.jpg
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Tom from SWISCO responded:

Sure! Looks like you just need a new pivot shoe. I recommend our 15-192, which is designed for Certainteed windows. Look it over and let me know if you had any questions.

A handy person from Pennsylvania says:
Pivot shoe doesn't look like the whole assembly. What is the whole assembly called
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Tom from SWISCO responded:

The whole assembly isn't sold as a kit, the individual components are all sold separately. If you need more than the shoe, then we can also offer the Series 170 coil spring, 15-156 cover, and 15-157 drum. The video below will also show you how all these parts work together.

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