I need channel balance and top sash guide replacement part numbers

A quick learner from Tulsa, OK says:
February 23, 2022
metal part is 28" end to end
stamped "a 2730"
Thanks
Thumbnail of the uploaded file named 20220223_130810.jpg
Thumbnail of the uploaded file named 20220223_130844.jpg
Thumbnail of the uploaded file named 20220223_130857.jpg
Thumbnail of the uploaded file named 20220223_131127.jpg
Thumbnail of the uploaded file named 20220223_132415.jpg
Profile picture of Emily
Emily from SWISCO responded:
February 24, 2022

Hey there!

This looks like our S395-28 channel balance with the 2730 spring strength option. Look this over to see if you agree.

I'm not too sure about your top sash guide but I'm going to have one of our senior experts take a look and see if they could recommend a replacement for you. We'll reach out as soon as more information is available. 

Thank you! 
A quick learner from Tulsa, OK says:
February 25, 2022
I think that's really close. I saw a top sash guide that looks right in the 395 page. Looks like probably an 18-174.
Thanks
Profile picture of Paul
Paul from SWISCO responded:
February 28, 2022

We think the 18-174 should work as well. Best of luck with the repair! 
5/8" Top Sash Guide, Alenco
5/8" Top Sash Guide, Alenco
18-174
$1.96
28" Series 395 Channel Balance
28" Series 395 Channel Balance
S395-28
$10.45
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.