I need help identifying the series of my 3240 block and tackle window balances

Quick Learner from Aliso Viejo, California
I know it is a 3240, but I do not know what series to purchase. Please help.
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Bob
Bob from SWISCO
SWISCO
Expert

Thanks for posting. That stamp isn't an identifier; it just tells us the balance's strength. This looks like either an S380-33 or S385-33 Channel Balance. The only difference between these two balances is the depth of the bottom nylon shoe, or the 'heel-to-toe' measurement. See the diagram below for reference. Compare both with your old hardware to see what matches best. For a new stamp option, choose 3240.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

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