I need help with this non-tilt window part

The U channel measures 26-7/8 inches
Tip to tip measures 28-1/2 inches
Thank you,
Bill



Hi Bill,
Thanks for writing in! There is a good chance we can supply you with a replacement for the balances you need but I'll need to see a clearer photo of the bottom shoe to confirm the correct replacement. The photo provided is a bit blurry so its hard to make out the exact replacement you need.
Please don't hesitate to reach out with any questions you might have.




Hi Bill,
The balances you have are Extended-Travel Channel Balances and will need to be custom assemblies. Since there are no stamps/markings etched into the metal channel, I'll need to know the exact weight of your sash to determine the correct replacement for your window.
The stamp is what we typically use to determine the weight range the balances should be able to hold to support the weight of the sash.
I'll also need to know the exact number of balances you need; there is an quantity minimum of (2) of custom orders.
Please don't hesitate to reach out with any other questions you might have.