I need parts

Hey there,

Thanks for reaching out! It appears you have an awning window operator that is mounted to the side of the window. There is a chance we can provide you with a replacement recommendation but I'll need to see a photo of the entire operator and how it connects to the swinging window sash.

I'm sorry to say we would not be able to provide you with a replacement for the window lock. Unfortunately, we do not have any locks that would work as a suitable alternative.

Please don't hesitate to reach out with any questions.

We may have a replacement we can supply you with, but I'll need to see a photo of the entire operator as requested above?

Are you able to provide a photo of the operator arms and how they connect to the window? This is important to see to ensure the operator will install properly.