I need some help identifying what parts I need to order please.
Master bath
Need 2 balance rods
Part number
2020
Daughter bdrm
Need 2 balance rods
Need 2 part number
2630
Kitchen
Missing 2 balance rods
Need 2 , part number: 3230
Main level
2 balance rods with guides
Part number: 3230
Thanks for posting. I'm confident we can help, but those stamp codes aren't part numbers. They indicate the calibration of the balance. I need you to show me the nylon fittings on the ends of the metal channel for each set of balances. Also please confirm the metal channel length, not including those fittings. We'll do our best to help from there.
As I just explained, those stamp codes aren't part numbers, and without seeing the nylon fittings on either end, I am afraid I cannot identify these balances. See the videos below that show how to identify channel balances, as well as how to remove and replace them.
Thanks for the photos. We can definitely replace this balance, but it has to be via custom order since it doesn't match any of our stock items. Can you just confirm for me that the (2) balances stamped 2020, the (2) balances stamped (2630), and the (4) balances stamped 3230 all have the same nylon fittings on both ends, and all have the 62-108 clip attached? If anything differs, please specify and show pictures. Otherwise, I'll get these quotes written up for you as soon as possible.
Thanks for getting back to me. All the balances you need are in-stock on a first come, first serve basis, so presently we can get these out to you as soon as possible. I just sent you an email with three custom links enclosed, to order the following:
- (2) of the balances stamped 2020
- (2) of the balances stamped 2630
- (4) of the balances stamped 3230
Let me know if you have further inquiries prior to placing your order. Many thanks.