Replacement parts for Andersen Sash Balances
Thank you
June
Hello,
I don't recognize the stamps on your Andersen balance but I'm going to have one of our senior experts take a look and see if they could recommend a replacement for you. We'll reach out as soon as more information is available. Thank you!
Unfortunately, Andersen does make it difficult to match the numbers on their Narroline cottage windows. The correct balances for your window would be our 24-13L for the BP 30 12 l 9/86 and 24-13R for the BP 30 12R 9/86. Also, make sure you don't accidentally mix the left and right balances when installing them. You can view our return policy for the balances you purchased here. Thanks for posting!