Replacement parts for Andersen Sash Balances

A landlord from Windsor Locks, CT says:

December 1, 2020

I have already ordered the parts that I thought were correct. My order# was 1522216. Those are on the correct parts. Please let me know which parts that I need to order so that I can complete this window.

Thank you

June

Thumbnail of the uploaded file named IMG_8992 copy.jpg

Thumbnail of the uploaded file named IMG_8993 copy.jpg

Casey from SWISCO responded:

December 3, 2020

Hello,

I don't recognize the stamps on your Andersen balance but I'm going to have one of our senior experts take a look and see if they could recommend a replacement for you. We'll reach out as soon as more information is available. Thank you!

Paul from SWISCO responded:

December 3, 2020

Unfortunately, Andersen does make it difficult to match the numbers on their Narroline cottage windows. The correct balances for your window would be our 24-13L for the BP 30 12 l 9/86 and 24-13R for the BP 30 12R 9/86. Also, make sure you don't accidentally mix the left and right balances when installing them. You can view our return policy for the balances you purchased here. Thanks for posting!

Andersen Sash Balance, 13L, 12SL

24-13L

$54.20

Andersen Sash Balance, 13R, 12SR

24-13R

$54.20

How to replace an Andersen Window Balance

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Andersen's Narroline Sash Balances

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