I need this part

Home Owner from Lockport NY
I need what is shown in the photos
2 user uploaded images
7 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hello there!

It looks like you need a new operator. The worm gear came out with the handle which indicates that the operator has broken down and needs to be replaced. We can help but we will need to see a photo of your operator with the window open so that the arms that move the sash are fully visible.

In the meantime, see the 39-107 cover and 39-114L handle. 

Quick Learner from Lockport, NY
I can't get that window open, so I took a photo of another window. Is this what you need?
2 user uploaded images
Quick Learner from Lockport,NY
Is this the part I need to show you?
1 user uploaded image
Emily
Emily from SWISCO
SWISCO
Expert

Thank you for getting back to us. I recommend you start by taking a look at our 39-031 and 39-032 operators. Compare the dimensions with yours to see if they match up with what you need. 

Dimensions for 39-031
Dimensions for 39-031

Dimensions for 39-032
Dimensions for 39-032

Quick Learner from Lockport,NY
I hope I measured right. 5-1\4 and 9-3/4 inches. I know those measurements are very to what they really are. Does that make a difference?

Emily
Emily from SWISCO
SWISCO
Expert

We don't have an operator that meets your specifications, unfortunately. You may want to double-check your measurements just to be safe! 

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