I need you help me to identify following parts name and item#
Quick Learner
Aug 19, 2025 1:38 pm
I found that plastic block on the frame is missing and the window can not be closed well.Thank you very much!
2 user uploaded images
7 Replies
Tom from SWISCO
Aug 25, 2025 2:26 pm
I'm afraid that I don't recognize the components you show in your photos. At the very least, I can tell you that these aren't parts that we sell. Would you happen to know who made the window?
Home Owner
Aug 25, 2025 4:09 pm
Thank you very much! The window was made by Truth.
Tom from SWISCO
Aug 27, 2025 8:30 am
Thanks so much! Please give us just a little more time to look into this and I'll get back to you ASAP.
Tom from SWISCO
Aug 29, 2025 8:03 am
Thanks again for waiting! Please see our 67-012 sash ramp. This appears to match your original block, but look it over and let me know if you had any questions.
Dimensions for 67-012
Home Owner
Aug 29, 2025 6:54 pm
Thank you very much! I just placed the order.
Tom from SWISCO
Sep 2, 2025 8:07 am
Awesome, thank you! We really appreciate it. Best of luck on the project and please don't hesitate to reach out if we can offer any further assistance.
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