I need you help me to identify following parts name and item#

Quick Learner
I found that plastic block on the frame is missing and the window can not be closed well.Thank you very much!
2 user uploaded images
7 Replies
Tom
Tom from SWISCO
SWISCO
Expert

I'm afraid that I don't recognize the components you show in your photos. At the very least, I can tell you that these aren't parts that we sell. Would you happen to know who made the window? 

Home Owner
Thank you very much! The window was made by Truth.
Tom
Tom from SWISCO
SWISCO
Expert

Thanks so much! Please give us just a little more time to look into this and I'll get back to you ASAP.

Tom
Tom from SWISCO
SWISCO
Expert

Thanks again for waiting! Please see our 67-012 sash ramp. This appears to match your original block, but look it over and let me know if you had any questions.

Dimensions for 67-012
Dimensions for 67-012

Home Owner
Thank you very much! I just placed the order.
 
Tom
Tom from SWISCO
SWISCO
Expert

Awesome, thank you! We really appreciate it. Best of luck on the project and please don't hesitate to reach out if we can offer any further assistance.

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