I purchased the wrong part

Home Owner from Dayton Ohio
I purchased the wrong paper. How do I return?
4 Replies
Bob
Bob from SWISCO
SWISCO
Expert

Hello there. Sorry to hear the 40-194 didn't work for you. View our Return Policy here. If you are unsure of what to purchase, please send us photos of your existing lockset, and we'd be happy to see if we can find a better choice for you. 

Home Owner from Dayton Ohio
This is pictures of my old handle
3 user uploaded images
Bob
Bob from SWISCO
SWISCO
Expert

Thanks for getting back to us. Unfortunately, we do not carry a closer replacement option that would work with the handle set shown in your photos. If you haven't already, you could try reaching out to the door manufacturer directly if they are still in business. I'm sorry that we won't be able to assist with this repair but please let us know if you have any other hardware questions. 

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