I recently ordered a part for a casement window and when I received it, I realized I ordered the wrong part.
I attach a couple of pictures of the damaged part, could you help me identify the correct replacement?
I ordered part #39-089 : Window Dyad Crank, 5", I have a feeling the correct one is #39-187.
Thanks for your help.
Gabriel
2 Replies
Tom from SWISCO
Sep 20, 2012 8:53 am
Thanks for posting, Gabriel. I agree with you--the 39-187 appears to be the closer match. The offset in the arms appears to be the same. If you'd like, you can return the 39-089 for a refund. Please see our Return/Exchange Policy for more information.
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