I want to change the balance of the window , do you have the same ?

A home owner from 11374 says:
I have the wrong purchase of 30" , but should 28" is correct , also need a balance charging , please help me make a successful purchase ,
Thank you
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Tom from SWISCO responded:

Hello! We should definitely be able to help. Can you just confirm the diameter of the balance's outer tube? I think it might be 9/16", but I'd like you to double check for me.

If it is 9/16" then you can use our S600-28 to replace your old spiral balance. The charging tool would be our 75-006.

Please let me know if you needed anything else. We're happy to help with anything you may need for your window.

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