I want to find correct part #

Quick Learner from San Jose, CA
My channel balance is broken, and I need to replace it. Can you please help me to find the right part number?

On my broken part, it says
86 32-3 HC5 CMC 45

The weight of my bottom window sash is about 20 lbs.
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2 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Thank you for reaching out to us. We can definitely help with this. It will just have to be a custom order due to the 86 stamp. That tells me that your balance has a special calibration that isn't matched by any of our standard parts. I'll go and email you a purchase link and price quote for (2) balances that you can use to place an order on our website. There is a 5-6 week lead time.

Please note that a pair of these balances with this stamp is calibrated for a sash weighing 19 to 22.99 pounds.

I'll be here if you have any questions! 

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