I want to order a pair of window balances

Home Owner from Portland, OR 97223

Oct 10, 2015 9:04 pm

Please see attached pictures. I am looking for a pair of window balances. The length of the balance is 26" and it has the following printed on the part: "25 4 CALDWELL LM".

User submitted photos of a window balance.

6 Replies

Paul from SWISCO

Oct 12, 2015 2:07 pm

Start by looking at our Series 385 channel balance. This may be a match.

Home Owner from Portland

Oct 12, 2015 2:48 pm

>>>
Start by looking at our Series 385 channel balance. This may be a match.
>>>

I am not sure how to proceed. Following your video on identifying replacement parts, I sent pictures, numbers stamped on the balance, and the length.

How do I determine if the Series 385 is in fact a match? Do I need to send better pictures?

What information is not made clear by the numbers stamped on the part? Is it the width? The end connectors? Something else?

Paul from SWISCO

Oct 13, 2015 10:38 am

Your next step is to visit the S385-26 store page and carefully go over the information we have posted there to see if everything looks right. I think the Series 385 could be what you need but you will have to confirm using the provided information.

Quick Learner from Portland

Oct 13, 2015 1:19 pm

What does the stamp "25 4 CALDWELL LM" tell me about the part? Does that help me select the stamp option?

Paul from SWISCO

Oct 13, 2015 3:20 pm

Yes, that is exactly what it does. Based on a stamp of 25 4 I would recommend our 2540 option. You can also weigh your sash to confirm.