ID Channel Balance

A home owner from Walnut Creek, CA says:
Could you help me identify the correct replacement for the Non-Tilt Window Channel Balance in the attached photos?

It's a 1/2" channel width and the length of the metal portion is 23".

The sash is vinyl and weights 25 lbs.

The top appears to be a 19-002 but I'm not sure about the type of shoe.

A customer submitted image of their window channel balance.
Profile picture of Tom
Tom from SWISCO responded:
Hey, thanks for posting. I've narrowed this down to two possible channel balance Series: either our Series 351 or our Series 390 balances.

Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 351 uses the 15-002 while the Series 390 uses the 15-001. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.
Comparison of <a href='Channel-Balance-Shoe/pd/Replacement-Sash-Support-Channel-Balance-Shoes/15-001'>15-001</a> & 15-002
A quick learner says:
Thanks, I just ordered two Series 390s.
Have a great day,
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)