Tom from SWISCO responded:
October 23, 2012
All of your images did not come through so I cannot verify that you do indeed have the S370 balance.
What is the exact length of the metal channel? To remove your balance without breaking the top wings, first pull out the take-out clips or remove the rubber bumper. Raise the sash to disengage it from balance and remove the sash from the window frame (see video). Now hold the balance and either push down the clip or remove the installation screw and slide the balance up to a cut-out so you can remove the top without breaking the wings. |
Tom from SWISCO responded:
October 26, 2012
Way to go, Melissa!
I'm so glad to hear of your success! Thank you so much for following up with such kind words. Have a great weekend. |