Picture of old balance. Removed single hung impact window sash. Weight 23 pounds.
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Casey from SWISCO responded:
November 24, 2020
Hello, thanks for writing in. I think we can help, however this will need to be custom made due to its unique design. I believe your top fitting is our 19-041 and your bottom shoe is our 15-004. However, I'd like to verify this information. Can you verify that your bottom shoe matches the dimensions of our 15-004? Note that this shoe is 1-3/32" deep. If you would like to proceed with a custom balance order, I will need to know your desired quantity. From there I can get a quote for you. Thanks! |
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Casey from SWISCO responded:
November 24, 2020
Okay great. Before I create the custom order link, can you confirm that the dimensions on the 15-004 shoe match your original part? Also, the 1590 stamp you show in your first picture denotes the spring strength, which should be calibrated to offset the weight of your window. |
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Casey from SWISCO responded:
November 25, 2020
The stamp denotes the strength of the spring, which is calibrated to offset the weight of the window. The 15-9 stamp is for windows weighing between 23-26 pounds. Since your wife is having trouble with the window, what we could try is going the next spring strength down, which would be the 1565. That would denote a window sash weight of 20-23 pounds. Let me know how you would like to proceed with this and then I will send you the link for a custom order of 12. |
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Casey from SWISCO responded:
November 30, 2020
Great! I just sent you a link to order 12 pieces. Keep in mind that the 15-9 stamp is going to be replaced by 1570. This is, as I said, for windows weighing between 23-26 pounds. The bulk discount would not take effect if you were to split your order between the 1570 and 1565 stamps. Let me know if there is anything else I can assist you with. |
