One side is missing the balancer the existing one has the following printed on it
21-4 IM5 CMC 8
Identification
Home Owner from Golden Colorado
May 14, 2024 10:48 am
6 Replies
Emily from SWISCO
May 15, 2024 1:48 pm
Hello there! Thank you for reaching out to us. We'd be happy to help with this. However, we'll need more information to help determine what you may have. Can you remove an undamaged balance assembly from the window and show us some photos? The video below will detail what we'd like to see.
Home Owner from Golden Colorado
May 20, 2024 5:04 pm
Length of channel is 22in
4 user uploaded images
Emily from SWISCO
May 23, 2024 8:24 am
Thanks for the photos! We can help supply replacements for this balance but it must be a custom order due to the pulley wheel being built into the bottom shoe. Can you show us photos of the top fitting as well? And how many balances are you looking to order?
Home Owner from Golden Colorado
Jun 1, 2024 12:25 pm
Hi there. I'd be looking to purchase 4 of them if possible. Thanks.
3 user uploaded images
Emily from SWISCO
Jun 3, 2024 11:34 am
Great, thank you! I'll go ahead and email you a purchase link and price quote for (4) balances that you can use to place an order on our website. Please note that there is a 5-6 week lead time and there is a chance it may take longer.
I'll be here if you have any questions!
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