Identify 28" tilt balance parts

A quick learner from USA says:
August 30, 2019
Please advise on which balance I need to order and which cam pivot to buy. The right side balance is perfectly fine and both tilt cams are working well. Need a new lft side cam pivot.
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Tom from SWISCO responded:
September 6, 2019

I think we can supply this balance, but we need a bit more information. Please give me the length of the metal channel, the stamp printed on the metal channel, and how many you need. We will work from there to see if it's still available.

I can at least tell you right now that the metal clip that goes into the shoe is not available. You will have to reuse your original because we won't be able to supply it. Make sure not to throw it away!
A quick learner from USA says:
September 6, 2019
Hi,
The channel is 28 inches long. I have the metal clips so that is not a problem. The only stamp on the channel edge is 28F. I will only need 1 balance. The window is only 4 years old and the left one broke because my son sneaked out of the house.
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Tom from SWISCO responded:
September 10, 2019

Great! Thank you. As long as you can take the metal clips off your old balance and put them on ours, you should be good to go. However, we can only supply 2 at a minimum since this is a special order. I hope that's okay. We usually recommend replacing both balances in a sash at the same time anyway. I'll go ahead and email you that price quote and order link right now.
Balance Clip Attachment
Balance Clip Attachment
15-198
$0.70
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
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