Identify Parts: Pivot Shoe and Wool Pile

We should definitely be able to supply your pivot shoe and wool pile, but we'll need more information. First, can you tell me the thickness of your pivot shoe? You'll want to remove it from the window to ensure your measurement is as accurate as possible. Can you also confirm the width of the wool pile's base and the height of the pile itself? It's hard to tell based on just a tape measure since wool pile sizes get so specific. It's important to be precise.

Once I have that information we will do our best to find you good replacement options.