Identify Shoe

A handy person from Naperville, IL says:
The shoes on my Jeld-Wen cracked, but I could not find equivalent replacement parts on your website. The shoe sits in a channel 9/16" deep by 1" wide. The shoe is 1-3/8" high and contains a spring 1/8" by 7/8" long. See two attached photos. Thanks. Les
User submitted a photo of a balance shoe.
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Paul from SWISCO responded:
This shoe looks like our 25-207, however ours is 1-1/4" wide. Do you think you could use this as a replacement? You may want to remove it from the window to get a more accurate measurement.
A quick learner from Naperville, Illinois says:
Paul. I'm sure that's the part. The dimensions are off because I measured while the part was still in the track. I'll order the parts. Thanks for your speedy answer. This will be the second time SWISCO has saved me a couple of hundred dollars by DIY. Thanks.
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Paul from SWISCO responded:
Great to hear! Thanks again for your business. I'm always here if you have further questions.
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