Identify a part

Contractor from 98105

Mar 8, 2021 5:00 pm

This piece has 31911 stamped on the bottom. The pin broke off and we need to replace it. I am sure we will need more as well. All the new housing on UW campus has this hardware. Thank you.

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7 Replies

Tom from SWISCO

Mar 10, 2021 10:59 am

I don't recognize this part right away, but I may be able to track something down for you. Before I make any suggestion, can you first show me a picture of the operator that connects to this piece/ if possible, I'd like to see the whole operator without obstruction. Thank you!

Contractor from 98105

Mar 11, 2021 10:24 am

This stud bracket pairs with Truth 50.60 series operator. This is the new and improved design for the stud bracket because so many of the old style (39-508) would pull out of the vinyl sashes over time.
They tested these windows for wind loads and everything else except 18 year old kids.

1 user uploaded image

Tom from SWISCO

Mar 12, 2021 3:48 pm

Thanks so much for your patience while we looked into this. It took some digging, but I believe we found the part you were looking for. Please give us some time to have stock made up so that we can add it to our catalog for you to review. I'll let you know the moment it's available.

Contractor from 98105

Mar 12, 2021 4:36 pm

I did end up finding it. I reached out to the window manufacturer as well. I got Truth part 14702.93. it is a reverse dyad stud bracket. It is a special order item. I would appreciate if you would add it to your catalog. Thanks for your help.

Tom from SWISCO

Mar 15, 2021 8:38 am

You got it! We are definitely adding it, we just need to wait for stock to actually be made up. I promise that I'll notify you the second it's available for purchase. This usually takes a few weeks, 5 at most.

Tom from SWISCO

Apr 8, 2021 1:19 pm

Please see our new 39-565 non-handed stud bracket that is now available for purchase. We appreciate your patience and please let us know if you need anything else!