Identify non tilt window channel balancers

Home Owner from Odessa, Florida
The first two windows that I'm going to do the middle part of the Channel balancer is 30 inches long and half inch wide.
The numbers stamped in the part are: 2990 38
There is also E and BSI.

The window sash weighs 29 1/2 lbs
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Emily
Emily from SWISCO
SWISCO
Expert

Hi there! You could have either a S380 or S385 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need a strength option of 2990. If you have any other questions please just let us know. 

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.
Home Owner from Odessa, Florida
It looks like I have a series S380 because my base is only 1 inch. How do I find out the strength option for 2990? I weighed the window sash it is 29 1/2 pounds.
Emily
Emily from SWISCO
SWISCO
Expert

In that case, you'll need a strength option of 2950 based on the chart on the S380's product page. 

Home Owner from Odessa, Florida
Thank you for you help
Emily
Emily from SWISCO
SWISCO
Expert

It was my pleasure. Thanks so much for choosing Swisco! If you have any hardware questions in the future please reach out and let us know, we'd be happy to help. 

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