Identify part

Quick Learner from Pembroke Pines, Florida
I included a picture of what holds the spring down and the side of the channel. It seems to me made out of plastic and very brittle. Is this part removable and replaceable? And if so I would need a part for it.Also there is a plastic part on the window itself which seems broken. Hopefully these pictures help. I did figure out the channel balance already Product code S385-24.
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Bob
Bob from SWISCO
SWISCO
Expert

Thanks for posting. This part is called a Top Sash Guide. It keeps the channel balance in place during window use. Yes, these can replaced, though we need to see an undamaged version to identify it. However, based on your photos, I suspect you actually have Series 377 Channel Balances. I'm basing this off the top attachment on the balance, as well as that take-out clip that looks like the Pan Am 16-023. Therefore the guides you need might be the 18-042 pair--but I'd compare to an undamaged version to be safe, Let us know if anything differs.

Alternate view of 18-042
Alternate view of 18-042
Detail of 18-042
Detail of 18-042

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