Identify type of balance to order

A quick learner from Alexandria va says:
Spiral balance tip color not there.
Window weight 16.7 ibs
Length - 29 inches
Diameter - 3/8th
Identify type of balance to order
Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting! See our 15-015 pivot shoe to start out with. Can you confirm the diameter of the spiral balance? Your shoe usually uses a 5/8" diameter. I would confirm just in case. Make sure you only measure the diameter of the outer tube, not the inside spring. If it is 5/8" I would recommend our Series 600 balance. If it's 3/8", see our Series 900 instead.
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.