Identifying Part 23-3 D15 CMC 34

Quick Learner from Calgary, AB, Canada

Jul 18, 2024 10:05 pm

Hi, I have a channel that I cannot identify. It is a 1/2" channel with 24" Lenght. It has some numbers/letters: 23-3 D15 CMC 34

Thanks in advance,
Best regards

4 user uploaded images

6 Replies

Emily from SWISCO

Jul 22, 2024 1:06 pm

Hey there!

Thanks for reaching out to us. We should be able to help with this. Can show us a photo of the inside of the metal channel where the innerspring connects to the pulley mechanism? That'd be located in the middle of the channel. Yours appears to be damaged so we'll need to see an undamaged version.

Quick Learner from Calgary, AB, Canada

Aug 29, 2024 4:32 pm

Hi, I attach some pictures of the one that works, I hope it helps you,

Thanks

5 user uploaded images

Emily from SWISCO

Aug 30, 2024 3:23 pm

Thank you! We can help supply this balance but it will have to be a custom order due to the blue clip shown in your second photo. I'll go ahead and email you a purchase link and price quote for (2) of these balances that you can use to place an order on our website. Please note there is a 5-6 week lead time.

Quick Learner from Calgary

Mar 26, 2025 11:10 am

Hi, I have a part, I think you already identified and quoted for me last year, but due to some financial issues I hold on to buy the parts, but now I'm ready to buy them, so I would like to know you can help me to quote it again.
The quote was: 5309, August 30 2024
Custom S186-24

This is the piece that opens and close the window, but is broken, the one that I took picture is not broken but the window has 2 of these

Thank you

2 user uploaded images

Emily from SWISCO

Mar 28, 2025 3:19 pm

Hi there! I have placed your inquiry into your old discussion regarding these balances. We're happy to help with this though. I will go ahead and email you a purchase link and price quote for (2) 23-3 balances that you can use to place an order on our website. Please note that there is a 5-6 week lead time.

I'll be here if you have any questions!