Identifying a part number : SWISCO.com

Quick Learner from Palo Alto, CA

Jul 7, 2024 3:00 pm

I used your tool but there did not seem to be an option that matched the numbers shown on the part. It says 2190 GG B.S.I. 25

Pat

5 user uploaded images

8 Replies

Emily from SWISCO

Jul 8, 2024 3:23 pm

Hi there Pat.

Thanks for reaching out to us! We should be able to help with this. However, I'm afraid your top fitting is too damaged to ID. Can you show us an undamaged version? You could use the balance on the other side of the window as a reference.

Quick Learner from Palo Alto, CA

Jul 14, 2024 6:05 pm

OK, I took out the other balance, and took some shots. It also appears a bit damaged, but it looks like there was just a blunt square end. Here are the photos; the other marking and ends were identical to the first balance. Thanks for all your help!

4 user uploaded images

Emily from SWISCO

Jul 15, 2024 8:13 am

Thank you very much! I'm sorry, I thought the top fitting was broken off. This reminds me of the 19-011. Take a look at the specifications and see what you think. The 19-011 top fitting isn't used with our stock balances but we can still help via custom order.

Can you measure the bottom shoe as shown below and tell us what you get? Can you also confirm the length of the metal channel? Unfortunately, the 2190 stamp is outdated, so we will need you to weigh the window sash on a scale and tell us the exact weight.

Alternate image for 19-011

Comparison of the S351 and S390 balance shoes.

Quick Learner from Palo Alto, CA

Jul 22, 2024 12:56 am

Emily,

Sorry about the slow response.

On the top bracket, those 19-011 measurements match well.

The metal channel is 22 inches long and the channel edges are hammed (folded over); see my earlier photos.

On the shoe bracket, it also matches the 15-001 at 1"+1/8" wide.

So I think that would work well. We could also replace the window balances on both sides if that created any concerns. The window sash weighs 24 pounds.

Thanks for all your help,

Pat

Emily from SWISCO

Jul 22, 2024 9:22 am

Thanks for getting back to me, Pat! I'll go ahead and email you a purchase link for (2) 22" balances with the 19-011 top fitting, 15-001 bottom shoe, and 2150 stamp. A pair of balances with this stamp will support a sash weighing 23 to 27 pounds.

Our metal channel isn't folded over on the sides like yours but that won't affect function. Please let me know if you have any questions!

Quick Learner from Palo Alto, CA

Jul 22, 2024 1:52 pm

Emily,
Thank you for all the hard work and follow up! I just ordered it!
Pat

Emily from SWISCO

Jul 22, 2024 3:12 pm

My pleasure, Pat! I'll be here if you need anything else!