Identifying channel balance

Hello!

At first glance, this looks like either our S380 or S385 channel balance. The S380 uses a 1" bottom fitting and the S385 uses a 1-3/32" fitting. However, your bottom fitting looks like it might be less than 1" but pictures can be deceiving. Can you write out the depth of yours? Let us know what you find and we can go from there.

Comparison of the S378, S380 and S385 balance shoes.

If your bottom shoe measures as 7/8", like our 15-029, this indeed will have to be a custom order since none of our stock balances uses this shoe. This isn't as complicated as it sounds, though. We would just be taking parts from our inventory to assemble you a functional replacement. 

I'd say this is a match for our 15-029 7/8" deep shoe. As we discussed before, we can help via custom order. To outline it for you, we'll be using a 29" channel balance with the 19-005 top, 15-029 shoe and 2820 stamp which correlates to the 28B stamp on your balance. For me to get this moving for you, can you tell me how many you'll need? I can draft a price quote once I know that. 

Custom orders are non-refundable and we cannot make exchanges, I'm afraid. The decision is ultimately yours but if you'd like, we can start you off with just 2 for now. Some customers prefer starting with 2 for a peace of mind. Let me know how you wish to proceed. 

Nope, you've given us everything we need. With that said, I'm going to email you a purchase link and price quote for 2 balances made to the configurations we discussed earlier. You can use this to place an order on our website.

Please let me know if you have any questions! 

Certainly! I'll email that over to you right now.