Identity channel replacement

Hello,

Thank you for contacting SWISCO! The good news is that we can replace the balances in your photos but we'll need a little more information to get started. We will need to see a clear photo of the clip attached to the end of the balance cord to determine which replacement you need. We'll also need to know the number of balances that you'd like to order. Once we have all of the information we need, we will put together a price quote and send you a custom order link to purchase your balances. Thank you!

Thank you for the additional information. I've sent you an order link for two balances in a separate email. As for your top sash guide, take a look at our 18-008 and let us know if you have any other questions or concerns. Thank you!