I'm a handyman in need of help

Question

I need parts for a double hung window that won't stay open the parts on there now are either missing or broken I'm going to send a photo of the tag that's on the window

Emily · Accepted Answer

Hello there!

Thank you for reaching out to us. I'm afraid this sticker doesn't help us identify what you need. In order to help, I will have to see a photo of each part you're looking to replace removed from the window. If you're looking for a window balance, we will need to see an undamaged assembly removed from the window along with any fittings.