I'm lost




Hi there!
It certainly can be overwhelming and we're here to help!
It looks like you actually have our 15-175 pivot shoe which is used with the series 152 coil springs. Look over our dimensions and compare them to your current pivot shoe to see if this matches up for what you need.
If you have any further questions please let us know!




Hey there, Emily isn't here today but I'll do my best to help.
So, the plastic cover your springs used isn't made anymore, unfortunately. We do have a substitute but it has a few more components compared to your original. See our 15-143 bushing, 15-144 cap, and 15-145 barrel. The barrel goes in the center of the spring to brace it, and then the bushing and cap kind of "sandwich" over it. The whole assembly ends up holding the spring like a cartridge, if that makes sense.
As for cost differences, you can see a detailed price breakdown on each product's respective store page. You may want to weigh your window before you place your order just to be 100% sure though. What you want to do is get that weight and then divide it by how many springs support it. Assuming you only have one spring per side, then you would simply divide the weight in half and choose accordingly.
For example, if your sash is 14 pounds then you will want the 7 pound spring for sure.
Either way, you can see our return policy here.