In Need of Replacement Andersen Sash Balances

Handy Person from Media, PA
Judging from the excellent video posted in response to a customer who needed to replace the balances for a CIG-2 3-91, I'm thinking this project should be do-able if I can get the replacement parts.
At the corner of each sash is the code CIG-2 3-90.
As a sort of follow-up question, can one buy replacement sashes? After 30-plus years the seal on some of the windows appears to have failed.
2 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hello there!

Thanks for reaching out to us! I'm afraid the code given here doesn't help us identify your balances. For us to do so, we would need to see a photo of all the stamped numbers on the balance box.

It is possible to buy a new sash, yes. We don't sell replacement sashes though so your best bet would be to contact an Andersen dealer in your area. 

Reply to Thread
Current Photos: