In need of replacements for 3 window balances

A quick learner from Downey, CA says:
Hello,

I need to replace 3 sets of window balances. On one of the balances the stamp is 24 - 3 CR Caldwell. On the other one it is difficult to read but appears to read 15 - 2 LP.

When I measure each with a measuring tape. Excluding the plastic ends the 24-3 CR measures 25 inches.

The 15 - 2 LP measures 16 inches.

Any help on how to order the correct ones Is appreciated.

Thank you!
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Casey from SWISCO responded:

Hello,

It looks like you have either our S351, with a 15-002 bottom attachment, or S390, with a 15-001 bottom attachment. Take a look at the image below to determine which balance you'll need. You'll also need 2430 and 1520 spring strength options based on the stamp number you've provided. Thank you!



Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.
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