In need of top sash guides

Quick Learner from Illinois

I believe there are missing or broken pieces on sides(top and bottom). I recently purchased from you new balances. Could you tell me which pieces I need so I can place on order. Could you also send me instructions on how to install the new pieces and remove the broken pieces? You can call me, thank you.

Stephen

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Tom
Tom from SWISCO
SWISCO
Expert

Looks like you definitely need a top sash guide, but I can't tell what you have from these photos. Could you show me an undamaged version?

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