62/35 Allen Stevens Terrace Door Roller

A quick learner from USA says:
September 27, 2016
We currently reside in Germany. We have a US home. Our terrace door is broken, and the track roller is broken.

It is a 62/35 Allen Stevens Corp Woodside NY

Do you carry this on your website? Or could you give me a contact in Germany who could possibly provide them for us?

Thank you very much and best regards
Kathrin
Profile picture of Tom
Tom from SWISCO responded:
September 27, 2016
Hey, Kathrin, thanks for contacting us. Allen Stevens is no longer in business, but we may be able to find something else that could substitute it. I'm just not sure what to recommend. Could you show me a picture of the roller in question out of the door? That would help us narrow down the list of possible replacements.
A quick learner from USA says:
September 28, 2016
Dear Tom,
here the picture from the roller.
best regards
Kathrin
User submitted image of their door hardware.
A home owner from USA says:
September 29, 2016
Dear Tom,

any news? We Need this thing urgent. My husband found some roller in your list.
Profile picture of Paul
Paul from SWISCO responded:
September 30, 2016
Perfect, thank you! See our 81-003, this looks like our best match.
Weather Tight Door Roller
Weather Tight Door Roller
81-003
$10.45
12-24 x 1/2" SS Phillips Truss
12-24 x 1/2" SS Phillips Truss
33-106
$0.28
How to identify patio door rollers
How to identify patio door rollers
VIDEO
WATCH >
How to Replace a Patio Sliding Glass Door Roller [1080p]
How to Replace a Patio Sliding Glass Door Roller [1080p]
VIDEO
WATCH >
How to maintain a sliding glass door
How to maintain a sliding glass door
GUIDE
READ >
How to replace a sliding glass door roller
How to replace a sliding glass door roller
GUIDE
READ >
Identifying the right replacement roller for your sliding glass door
Identifying the right replacement roller for your sliding glass door
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.