Install keyed door handle

It's very difficult to make a recommendation without seeing the original hardware. Would you happen to have the old mortise and handle set for me to review?

Without that, the best I can offer you is an educated guess. I would recommend our 82-218 mortise lock, 82-030 handle set, and 82-310 key lock. These three parts are all fully compatible with each other and I think they'll work on your door, but you'll have to look them over to be sure.

You would, yes. See our return policy here for more information.

I'm sorry to hear that you're having issues with our 82-218. However, looking at your photos I still think it's the best part for the job. I can at least tell you that we have nothing else that's going to fit in this same space as well as this part. 

I do know that these kind of have to snap into place once they're actually in the door. I'm not sure if that's something you've already done. Can you confirm? 

You also mentioned that the lever hole doesn't line up. Looking at your photos, the hole appears to be in the right position, which is in the lower side of the lock. Would it be possible to see a photo of where they don't align? I'm hoping that snapping the mortise in place will help even it out.

When doing this, make sure to hold the hook firmly with a pair of pliers. When handling this part, there is a high risk of it falling into the door, so you have to be careful. That's the main reason why the mortise has to snap into place. Once it does, it won't be necessary to hold it manually.