Paul from SWISCO responded:
October 10, 2017
To install these balances, first, place the bottom shoe into the track, facing the same direction as the other one. Bring the channel balance into the window track, and install the balance at the top with a screw. Place a slot screwdriver in the bottom shoe, and tilt the tip away from the track with the metal point, so you can slide it down the track a few inches and install the sash back in the track. Finally, lock the point into the track.
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