Installing Series 775 Window Sash

A home owner from Dothan AL says:
I have ordered and anticipate receiving the parts from SWISCO to replace my worn Series 775 window sash support channel balances. My question is with regards to the aluminum channel - should it be lubricated or pre-treated. It looks clean and smooth. The windows are only 4-5 years old. Do I need to do anything special to extend the life of the new channel balances? Thanks.
Profile picture of Paul
Paul from SWISCO responded:
Before you install the balance, apply a small amount of lubricated oil-based spray on the channel portion, and a little more on the exposed spring.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at