Is there a lubrication for newly installed spiral balances?

A quick learner from Bridgewater says:
I have replaced spiral balances and windows still seem hard to open and close. Is any lubricant or cleaning solution recommended? Is the next logical step to replace the "shoe" that rides in the track? what do you recommend.

Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting, John! Good to see you again.

All of our balances come pre-lubricated, so I don't think that's the problem. Are they properly charged? It could be you need to give them a few more turns. Take a look at our tutorial video on how to charge spiral balances to see what I mean.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)