It appears that there's nothing printed on lock parts.

Quick Learner from Columbus Ohio

I can't seem to find anything printed on these parts. I took the lock off and looked on the back side. I looked all over all sections of the door and there's no manufacturer name even printed on the door. The customer would like to just order a new keeper but if we have to get a whole lock assembly will do what we have to do.

User submitted photos of patio door hardware.
3 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Thanks for your patience in this matter. This looks like our 82-036 handle set. Take a look and let me know what you think.

We tried to acquire the keeper by itself, but we didn't have any luck. Looking at your pictures, your keeper looks a little different than ours. I think ours can still work but I think it's best to replace the whole handle set just to be safe. I apologize for the inconvenience.

Quick Learner from OH
Thanks for looking. That is the one I thought it was too.i will give my customer the news tomorrow. He will just have to order the whole lock.
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