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Dave Sr. from SWISCO responded:
May 21, 2018
Hi there- thanks for your post! It sounds like the balances in your window need to be replaced. We will have to see them removed from the window to be sure as to what replacement parts you are going to need. It looks like you have a spiral balance from what I can see. If so, we will need the diameter of the tube (only the tube). Also, what is the color of the tip at the end of the balance? I've linked some media guides that should help you to identify and remove the balances from your window. Get back to us with the above information then we can get the ball rolling on finding you a replacement! |
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Casey from SWISCO responded:
June 7, 2018
Thank you! These are perfect. This looks like a spiral balance for a tilt window. We can't provide any with that plastic sleeve, since they aren't made in that style anymore, but we do have metal tube balances that I think will work great. Can you just confirm the diameter? I think you meant 3/8". I would make sure you're only measuring the outer nylon tube. This style is generally more like 5/8" in our experience. If it is 3/8", I recommend the Series 900. If it's 5/8", I recommend the Series 600. As for length, we don't have them on the .5" but you should be fine rounding up. A 27" length should work great. |
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Casey from SWISCO responded:
June 11, 2018
3/8" would be the only size below 1/2", so Series 900 sounds safe. |
