It looks like our window needs a replacement spring kit.

Question

Hello,

It looks like our window needs a replacement spring kit. The first two pictures are the brand of the window; I called Haddonfield Lumber and they recommended me to you. The window dimensions are 32X54. The window automatically falls when opened (we keep it locked to keep shut) because the piece came out. All I remember was a big curly steel piece, but my initial thought is that the whole spring needs to be replaced. Window 3 & 4 shows where I think it needs to be replaced. No expert here so would appreciate your input and what replacement piece I need to buy. Thanks,

Paul

Dave Sr. · Accepted Answer

Hi there- thanks for your post!

It sounds like the balances in your window need to be replaced. We will have to see them removed from the window to be sure as to what replacement parts you are going to need. It looks like you have a spiral balance from what I can see. If so, we will need the diameter of the tube (only the tube). Also, what is the color of the tip at the end of the balance?

I've linked some media guides that should help you to identify and remove the balances from your window. Get back to us with the above information then we can get the ball rolling on finding you a replacement!