JW sliding door handle

A quick learner from St. Louis says:
December 23, 2020
Lock fell of JW sliding glass door handle. Trying to find a new handle
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Tom from SWISCO responded:
December 28, 2020

Hello! Thanks for your patience during the holidays. You can actually reuse your handle and replace your latch with our 82-107. We even have a video that you should find helpful.
A home owner from San Francisco says:
December 30, 2020
I just placed order for 82-107part , the inside turn get broken
My question is next why you add the single to this turn?
My lock has mortise multiple locking point and I my lock already has spindle coming from outside keyed cylinder to the inside turn
The outside spindle secured inside of the keyed spindle and engaged into the slot of the turn I just ordered
Is I am wrong?
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Tom from SWISCO responded:
December 30, 2020

I'm sorry, I'm afraid that I don't understand your question. Can you be more specific? What problem exactly are you encountering?
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