Hi,
I have Jeld-wen casement windows. The picture attached shows a white plastic piece that holds the metal bar that locks the casement window. On one of my windows, this plastic part is broken and I can't close my window. I was hoping to find the part and order a bunch of them to have some spares. I can take more pictures and provide more information if you need it.
Thanks!
Dave Sr. from SWISCO responded:
December 22, 2016
The part you're looking for is known as a tie bar guide. I think our 39-417 can work. For some reason, the manufacturer likes to change the style of the tie bar guide every few years. The 39-417 looks different, but I think it can still work.