hi my name is Jim.
the gear part seems to be stripped on our Jeld-wen awning window.
marked on the window JEL-N-201
Caradco is on the handle.
Truth is on the arms.
it's a 2 arm setup.
probably need 2 new arms - due to threads
the operator and handle -- as the handle is one piece.
see photos.
also .. I can't get the operator out ... does the operator open up and there are 2 more screws in there ???
thanks
Jim