Jeld-wen casement window locks

A quick learner from 55431 says:
April 21, 2018
I just purchased a home and found that my Jeld-Wen casement window locks are broken. Any idea what replacement parts I could use? This has a rod lock mechanism in the window with a hook latch on the upper part of the window however, there is only one lock at the bottom (see circled pic). Any help would be appreciated!
Thumbnail of the uploaded file named 15243427678321622712597.jpg
Thumbnail of the uploaded file named 15243428317361270098870.jpg
Thumbnail of the uploaded file named 15243428546251766623027.jpg
Profile picture of Tom
Tom from SWISCO responded:
April 26, 2018

I'm afraid we haven't been able to find an exact replacement for this lock. The closest we were able to find was our 38-209, or maybe 38-205. Could you use one of these as a replacement? See what you think.
Truth Handle and Link Assembly with Backplate
Truth Handle and Link Assembly with Backplate
38-205
$14.42
Handle and Escutcheon, Truth Mirage
Handle and Escutcheon, Truth Mirage
38-209
$13.90
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.