Casey from SWISCO responded:
May 13, 2019
Hello, It looks like you have either our S351-25, with a 15-002 bottom attachment, or S390-25, with a 15-001 bottom attachment. Take a look at the image below to determine which balance you'll need. You'll also need 2430 spring strength options for your balances. Choose the spring strength option based on the stamp on your balance. Comparison of the S351 and S390 balance shoes.
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Casey from SWISCO responded:
May 15, 2019
Good morning - There are quite a few top sash guides that are compatible with the Series 390 balance. As you said, you'll need to remove yours to identify it. It mostly comes down to style and dimensions. Feel free to send us a photo of yours if you need a hand! |
Casey from SWISCO responded:
May 16, 2019
Thanks! It looks like your dimensions match up well with our 18-199. Give it a look to be sure you agree. |
Casey from SWISCO responded:
May 24, 2019
You are very welcome. Here at Swisco, we work as a team to make sure you get the best service possible. We are glad to hear that everything has worked out for you. Please think of us again on your next project. |