Jordan double paned windows

Home Owner from San Diego CA
I need apart number
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4 Replies
Casey
Casey from SWISCO
SWISCO
Expert

It looks like you have either our series 351 or series 390 channel balance. The difference between the two lies in the shoe. The Series 351 balance has a 1" deep shoe while the Series 390 balance has a shoe that is 1-1/8" deep.

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.
Compare your dimensions to ours and see which is a better match. Remember that the length of your balance is the measurement of the metal channel. Look for a number printed on the metal channel that indicates your spring strength option. Feel free to let us know if you have any questions.
Casey
Casey from SWISCO
SWISCO
Expert

In that case, you will need to weigh your sash on a scale and refer to the sash weight chart listed on the product page. Choose the appropriate option based on the weight of the sash. Get back to us if you should have any further questions. 

Home Owner from San Diego CA
Ok , it's 1 1/8 but there isn't any writing on the metal channel to indicate spring strength
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